From our cellar to your celebration

Delivery

Orders are dispatched with a tracked courier service and packed in protective, bottle-safe packaging inside the branded gift box. You’ll receive tracking details by email as soon as your order leaves us. Delivery timescales and charges are confirmed at checkout before you pay.

Age verification

We only sell alcohol to customers aged 18 or over. Our courier may ask for photographic ID on delivery, and the order cannot be left with anyone under 18. If nobody of legal age is available, the courier will attempt redelivery.

Damaged or faulty bottles

Breakages are rare, but if your bottle arrives damaged please contact us within 48 hours of delivery with a photograph of the packaging and the bottle. We will arrange a replacement or a full refund.

Returns and cancellations

You may cancel your order for any reason within 14 days of delivery under UK consumer law, provided the bottle is unopened, unused and in its original sealed gift box. Return postage is your responsibility unless the item is faulty. Once we receive the return, your refund is processed to the original payment method within 14 days.

Order questions

Payments, order confirmations and refunds are handled through our secure hosted checkout, so your confirmation email is the quickest reference for any query. If you need help, get in touch and quote your order number.

Please enjoy responsibly · You must be 18 or over to buy alcohol.